Our VPS and Dedicated servers are strictly Unmanaged. This means you have full root/administrator control over the machine, and you are responsible for software operations.
What We Provide (Our Scope):
- Guaranteed hardware uptime and automatic replacement of faulty parts.
- Network connectivity, IP routing, and DDoS protection.
- Access to the management portal (Reboot, OS Reinstall, VNC Console).
What You Provide (Your Scope):
- Installing, configuring, and troubleshooting third-party software (e.g., Apache, Nginx, MySQL, PHP).
- Securing the server, configuring the OS firewall, and applying security patches.
- Backing up your data and resolving software-level crashes.
If you break your software configuration, the fastest resolution is often to reinstall the OS from the client portal and restore from your backups.
