To avoid unexpected server downtime or service termination, please review our automated billing and renewal lifecycle.
1. Invoicing Schedule
- Invoice Generation: Renewal invoices are automatically generated and emailed 7 days prior to your service due date.
- Due Date: Payments are due on the exact date listed on the invoice.
2. Overdue Reminders & Grace Period
- First Overdue Notice: Sent 1 day after the due date if payment has not been detected.
- Second Overdue Notice & Grace Period: We provide a generous 3-day grace period to allow time for manual bank or crypto settlements.
3. Service Suspension
If an invoice remains unpaid after the grace period (typically on day 3–4 after due date), the system automatically powers down and suspends the VPS.
4. Termination & Permanent Data Deletion
⚠️ Critical: Suspended services that remain unpaid for 14 days will be automatically terminated by the system. Upon termination, virtual disks and all associated data are wiped and returned to the cluster pool. Once terminated, data recovery is mathematically impossible.
